Privacy Policy

Privacy Policy

We respect your privacy. When you give us your personal information, we use it only to fulfill the transaction or service you have requested.

We do not subscribe you to marketing emails without your consent. We do not sell or give away your contact information to any other entities. We do not allow the vendors who help us process transactions to sell or give away your information either. If you have questions about how we use your information please contact privacy@nngroup.com.

Detailed Privacy Policy

1.SCOPE
This policy applies to personal information collected on websites owned or controlled by Nielsen Norman Group (collectively referred to in this policy as “we”, "us" or "our"). The aim of this policy is to tell you how we will use any personal information we collect or you provide through our websites. Please read it carefully before you proceed. The data controller in respect of this website is Nielsen Norman Group.

2.WHAT PERSONAL INFORMATION DO WE COLLECT?
You do not have to give us any personal information in order to use most of this website. However, if you wish to subscribe to our newsletter, attend the UX Conference, attend or purchase an Online Seminar, purchase a Research Report, or request further information, we may collect the following personal information from you: name, address, phone number, email address, employment details, and employer details. We will also keep a record of any financial transaction you make with us but we do not directly collect, process or store your debit or credit card information. Online payments made through this website are processed securely by third party payment providers.
We use different processors for different types of transactions and to manage support for different services. For more information about how your data will be handled please refer to the respective service provider's privacy policy: Research Report Purchases: FastSpring https://fastspring.com/privacy/ Online Seminars: Crowdcast, https://www.crowdcast.io/privacy-policy UX Conference Payments: Stripe, https://stripe.com/us/privacy In addition, we may automatically collect information about the website that you came from or are going to. We also collect information about the pages of this website which you visit, IP addresses, the type of browser you use and the times you access this website. However, this information is aggregated across all visitors and we do not use it to identify you.